The Client
This bespoke project was a partnership with an exclusive luxury retreat in Australia who offers premium health and wellness packages designed to transform their guests' lifestyle habits.
Rather than selling per night stays their focus is on all inclusive packages ranging from 2 to 7 nights.
As a leading wellness retreat is it vital for them to provide a user friendly website booking experience to enhance the first touch points with guests. However with unique needs, finding the right booking engine was a challenge they needed to explore and go beyond the norm!
Tomahawk was excited to embark on a new partnership with this respected leader in the wellness sector!
Booking Engine Game Changer!
Due to the nature of their packages and availability, typical out-of-the-box booking engines don't meet their needs to provide an easy-to-use booking experience.
With our experience in software development and tourism, our team partnered with the retreat to develop a bespoke booking engine that would meet their operational needs, as well as providing an excellent online booking experience for their guests.
In the just the first month of the booking engine launch, results (compared to the same period the year before) were immediate and incredibly positive for their team:
- Website sales went from 0% of total sales, to an incredible 32% of total sales (a total of 161 bookings)
- Total sales increased from 471 to 507 equating to a 7.6% increase.
With this performance so soon after launch we are looking forward to seeing even more pronounced results for their website sales going forward!
